Privacy policy

Effective Date: December 2025

Thank you for choosing Crown & Coils LLC (“Crown & Coils,” “we,” “us,” or “our”).

Your privacy is important to us, and we are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase from our website — https://shopcrownandcoils.net — or interact with us in any other way.


Information We Collect

 

 

 

 

We collect several types of information to provide the best shopping experience:

 

A. Personal Information You Provide

 

 

When you visit our site, make a purchase, or contact us, we may collect:


  • Contact details – name, email, phone number, and shipping/billing address
  • Order details – items purchased, payment method, and transaction details
  • Account information – username, password, and preferences (if you create an account)
  • Communication – messages, emails, or inquiries sent to us

 

 

B. Automatically Collected Information

 

When you browse our site, Shopify automatically collects:

  • Device information (such as IP address, browser type, time zone)
  • Data on how you interact with our website (pages visited, products viewed, clicks, etc.)
  • Cookies and similar tracking technologies

 

C. Payment Information



We use secure third-party payment processors (Shopify Payments, Klarna, Afterpay, etc.) to process transactions.

We never store or see your full credit card number, banking information, or payment credentials.

 

💚 How We Use Your Information


We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your order status, returns, and updates
  • Provide customer support
  • Personalize your shopping experience
  • Send promotional emails or offers (only if you opt in)
  • Improve our products, services, and website performance
  • Detect and prevent fraudulent activity or security issues

 

 

 

 

🛍️ How We Share Your Information

We value your trust and do not sell or rent your personal information.

However, we may share your data with:

  • Shopify: Our e-commerce platform, which powers our online store
  • Payment processors: Such as Shopify Payments, Klarna, and Afterpay for secure transactions
  • Shipping carriers: To deliver your orders (e.g., USPS, UPS, FedEx)
  • Marketing tools: Such as Meta (Facebook/Instagram) or TikTok, for ads and insights (only if you consent)
  • Legal authorities: If required by law or to protect our rights

All third parties we work with are required to handle your data securely and only use it for the purpose it was provided.

 

🔐 Data Protection & Security

 

We take your privacy seriously and use industry-standard safeguards to protect your data, including:

  • Secure HTTPS encryption on our website
  • PCI-compliant payment processing
  • Regular software and security updates through Shopify
  • Limited employee access to customer information

Despite these measures, no online transmission is 100% secure. By using our site, you acknowledge that you share information at your own risk.


 

 

🍪 Cookies and Tracking Technologies

 

Our site uses cookies (small data files stored on your device) to improve your browsing experience.

Cookies help us:

  • Remember what’s in your cart
  • Understand how you use our site
  • Show personalized product recommendations and ads

You can manage or disable cookies through your browser settings, but doing so may affect your experience on our website.

 

💌 Email & Text Marketing

If you subscribe to our email or SMS list, we may send you:

  • Exclusive offers and promotions
  • New collection announcements
  • Order updates and shipping confirmations

You can opt out at any time by clicking “Unsubscribe” in our emails or replying STOP to SMS messages.

 

We respect your choice — opting out will not affect your ability to make purchases.

 

🌎 Your Privacy Rights

 

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • Request a copy of your data in a portable format


To exercise these rights, contact us at moodlitz@gmail.com with the subject line “Privacy Request.”

 


🧾 Data Retention

 

 

We retain your personal information only for as long as necessary to:

  • Fulfill your orders
  • Comply with legal or tax obligations
  • Resolve disputes and enforce our policies

Afterward, your data is securely deleted or anonymized.



 

🧑🧑🧒 Children’s Privacy 

Crown & Coils does not knowingly collect or store personal information from anyone under the age of 13.

If you believe your child has provided information, please contact us immediately so we can remove it.


 

 

⚖️ Changes to This Policy


We may update this Privacy Policy periodically to reflect new laws, business practices, or platform changes.

All updates will be posted here, with the latest “Effective Date” shown at the top.


💕  Contact Us

 

 

 

 

For any questions or concerns about this Privacy Policy, please reach out:

Crown & Coils LLC

📧 moodlitz@gmail.com

🌐 https://shopcrownandcoils.net

📍 Tennessee, USA

 

👑 Our Promise

Your trust means everything to us. We are committed to keeping your information safe, private, and used only to enhance your Crown & Coils experience — because every queen deserves peace of mind while shopping for her crown. 💚